Mobile / App
This policy explains exactly what personal data pcso8 collects when you create an account, fund your wallet through Coins. ph or PESONet, and access the lobby — and how that data is stored, used and protected. Read through each section so you know your rights before you act.
pcso8 collects the personal details you provide when registering — your name, contact information and account credentials — along with transactional data generated when you fund or withdraw through Coins. ph or PESONet. We also collect device and session data, including your browser type, IP address and pages visited within the lobby, to keep the platform running correctly and to detect unusual activity on your account. We do not sell your personal data to third parties for their own marketing use. Data we hold is used only for account management, transaction processing, fraud prevention and improving the service you receive. Retention periods depend on the nature of the data: account credentials and transaction logs are kept for as long as your account is active and for the period required under applicable law. Where local law and eligible region rules govern data handling, those rules take precedence. If you have questions about specific data categories, our support team can walk you through what we hold against your account and why.
Deposits and withdrawals processed through Coins. ph are logged in your account wallet history. We retain these records for compliance with applicable local regulations and make them visible to you through your account dashboard after login.
PESONet transfer records, including reference numbers and amounts, are stored securely and linked to your account. You can view these under your transaction history; contact support if a record appears incomplete or incorrect.
We log device type, session timestamps and lobby navigation paths to maintain account integrity. This data is not shared outside the platform except where required by law or to prevent fraud against your account.
This policy applies to data collected directly through pcso8 — your account registration, wallet activity and lobby sessions. It does not extend to third-party services you reach from our pages. Understanding the boundary helps you know who to contact when a data question arises.
All data collected when you log in, update your profile or change your account credentials falls within this policy. We control these records and you can request access to them through the support channels listed on this page.
Wallet funding and withdrawal records processed through Coins. ph and PESONet are covered here. Where a payment provider's own terms apply to the transaction itself, those terms sit alongside — not inside — this policy.
Data generated while you browse game categories, view studio pages or read editorial content on the site is collected by us and governed by this policy. No external data broker receives this browsing data.
Links or tools that direct you away from pcso8 operate under their own privacy terms. We do not control external sites and carry no responsibility for data handling outside our platform boundary.
You have the right to know what data we hold about you and to ask us to correct anything that is wrong. If your contact number or email address changes, update it directly inside your account settings — changes take effect immediately and the updated detail is used for all future account communications. For records you cannot edit yourself, such as historical transaction logs or identity verification data submitted during registration, raise a request through our support team and we will confirm what we hold and whether a correction is possible under applicable rules. You may also ask us to delete data that is no longer required for account operation or legal compliance; we will respond with the outcome and, where deletion is not possible, explain why. All requests are handled individually — we do not apply bulk actions that could affect records you still need.
Transaction history and account details are visible in your dashboard after login. For a full summary of data tied to your account, contact our support team and quote your registered email address.
Update your contact information directly in account settings. For identity or verification records that cannot be self-edited, raise a correction request via the email or chat support route shown on this page.
If you are unsure what data we hold, why we hold it or how long we plan to keep it, send your question to our support address. We aim to respond with a clear, specific answer — not a template reply.
Where data is no longer required for your active account or legal obligations, you may request removal. We will confirm whether the request can be fulfilled and apply any deletion within the timeframe set by applicable law.
Any question about how we handle your personal data can be sent directly to our support team. We handle data queries separately from general account help so your question reaches the right person without unnecessary delay.
Send your data query — including your registered email address — to our support inbox. We respond to privacy-related requests individually and confirm receipt so you know the query is being handled.
The chat widget visible across the lobby connects you directly with our support team. Use it to ask about your account data, flag an incorrect record or check the status of a deletion or correction request.
Your account dashboard after login shows your current transaction records and profile data. Start there before contacting support — many data questions are answered by reviewing the records already visible to you.
We apply access controls so that only the systems and staff that require your data for a defined operational purpose can reach it. Cookies used on the site are limited to session management and analytics; you can adjust cookie preferences through your browser settings. Account passwords are stored in hashed form — never in plain text — and login sessions expire automatically after a period of inactivity. If you notice account activity that does not look like your own, change your password immediately in account settings and contact support so we can review the session log.
We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. No advertising cookies are placed by us. Adjust or remove cookies through your browser settings at any time; session cookies clear when you close the tab.
Passwords are hashed before storage. Login sessions expire on inactivity, and suspicious login attempts trigger a review process. If you believe your account credentials have been compromised, update your password immediately and notify support.
We keep active account data for as long as your account remains open. Transaction records tied to Coins. ph and PESONet activity are retained for the period required under applicable local law, then deleted or anonymised according to our internal schedule.
When this policy changes in a material way, we post the updated version on this page and note the revision date at the top. Continuing to use your account after a policy update means you have reviewed the new terms. Contact support if any change raises a concern.
Real questions from account holders about how pcso8 handles personal data, what you can request and who to contact.
We collect the name, contact details and credentials you provide during registration. Once your account is active, we also log wallet transactions processed through Coins. ph or PESONet, session data and device information used to maintain account security. All of this is described in full in the policy above.
Your transaction history and profile data are visible in your account dashboard after login. For a complete summary of every data category we hold against your account, send a request to our support team and quote your registered email address. We will confirm what we hold and in what form.
Contact details such as your phone number and email can be updated directly in account settings. For records you cannot edit — such as identity verification data submitted during registration — contact support with the correction needed and we will confirm whether it can be applied under applicable rules.
We do not sell your personal data for marketing use. Data may be shared with payment processors like Coins. ph and PESONet to complete your transactions, and with regulatory or legal bodies where local law requires it. No sharing happens outside these defined purposes.
Active account data is kept while your account remains open. After an account is closed, transaction records are retained for the period required under applicable local law, then deleted or anonymised. Contact support to ask about the specific retention period for your account category.
Send a deletion request to our support team through email or live chat, quoting your registered email address. We will confirm whether the request can be fulfilled — some records must be kept for legal compliance even after account closure — and apply any permitted deletion within the applicable timeframe.